Version 2026-05-05
Privacy Policy
CreditFixPro is self-service software for education, organization, and user-reviewed document drafting. It is not a law firm and does not guarantee any result.
Information We Handle
CreditFixPro may handle your account email, authentication records, uploaded credit report PDFs, parsed report fields, generated drafts, dispute tracking records, score tracking entries, verified letter identity details that you enter such as name, mailing address, phone, current employer, date of birth, and the last 4 digits of SSN, subscription status, consent records, and app activity events needed to operate and secure the service.
How Information Is Used
We use information to authenticate users, process uploads, parse reports, prepare user-reviewed drafts, track workflows, provide support, process subscriptions when enabled, remember verified letter details you choose to save, troubleshoot errors, protect accounts, and improve reliability.
Vendors
The app uses service providers for hosting, database, authentication, private file storage, email/auth flows, payment processing when enabled, analytics events, and template-assisted drafting workflows. Vendors should only receive data needed for their role in operating the service.
Retention, Export, and Deletion
Credit report PDFs, parsed reports, dispute drafts, score evidence, and verified letter identity details are retained while your account is active, unless you clear or delete them, or while needed for security, support, compliance, billing, or legal recordkeeping. To request account deletion or a data export, email support@getcreditfixpro.com. Some records may be retained where required for security, billing, fraud prevention, dispute resolution, or legal compliance.
Support and Admin Access
Support/admin access should be limited to troubleshooting, security, billing, compliance, and account assistance. Do not send full SSNs, full account numbers, passwords, or payment details in support messages.
Security
Uploaded reports are stored in private user-scoped storage, and database access is governed by row-level security policies. No online service can be guaranteed perfectly secure, so report suspicious activity immediately.